UNIVARO TECHNOLOGIES PRIVATE LIMITED ("Company", "CricFanClub", "we", "our", "us") respects the privacy of its users and is committed to protecting personal information collected through the CricFanClub website, mobile application, and related services ("Platform").
This Privacy Policy explains how we collect, process, store, use, disclose, and protect personal information when you access or use the Platform.
By using CricFanClub, you consent to the practices described in this Privacy Policy.
- APPLICABLE LAWS
This Privacy Policy has been prepared in accordance with applicable Indian laws, including:
(a) Digital Personal Data Protection Act, 2023;
(b) Digital Personal Data Protection Rules, 2025;
(c) Information Technology Act, 2000;
(d) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011;
(e) Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021;
(f) Applicable notifications, guidelines, and judicial directions.
- INFORMATION WE COLLECT
We may collect:
A. Account Information
• Name
• Email address
• Mobile number
• Username
• Profile details
B. Device Information
• Device type
• Browser information
• Operating system
• IP address
• Device identifiers
C. Usage Information
• Login activity
• Session information
• User preferences
• Feature usage
• Platform interactions
D. Fantasy Sports and Contest Data
• Fantasy team selections
• Contest participation
• Club memberships
• Rankings and leaderboard positions
• User performance statistics
• Skill assessment indicators
E. Communication Information
• Customer support requests
• Feedback
• Complaints
• Grievance submissions
- PURPOSE OF PROCESSING
We process information for:
(a) Account creation and management;
(b) Delivery of platform services;
(c) Fantasy contest administration;
(d) Leaderboard generation;
(e) Club management;
(f) Skill assessment and rankings;
(g) AI-assisted recommendations and analytics;
(h) Fraud detection and prevention;
(i) Security monitoring;
(j) Customer support;
(k) Legal and regulatory compliance;
(l) Platform improvement.
- FAIR PLAY AND FRAUD PREVENTION
To maintain platform integrity, we may monitor:
• Device identifiers;
• Login behaviour;
• Participation patterns;
• IP addresses;
• Account activity;
• Technical indicators.
Such processing helps detect:
(a) Automated participation;
(b) Bot activity;
(c) Multiple-account abuse;
(d) Manipulation of rankings;
(e) Collusion;
(f) Fraudulent conduct.
- AI-ASSISTED SERVICES
The Platform may use artificial intelligence technologies to provide:
• Team recommendations;
• Cricket analytics;
• Rankings;
• Insights;
• Personalized content.
AI-generated outputs are intended solely for informational and entertainment purposes and shall not be treated as guarantees of outcomes or success.
- INFORMATION SHARING
We do not sell personal data.
Information may be disclosed:
(a) To cloud service providers;
(b) To analytics providers;
(c) To security service providers;
(d) To payment service providers, if applicable;
(e) To professional advisors;
(f) To governmental or regulatory authorities when legally required.
- DATA RETENTION
Personal information shall be retained only for as long as reasonably necessary to:
(a) Provide services;
(b) Resolve disputes;
(c) Comply with legal obligations;
(d) Prevent fraud;
(e) Enforce contractual rights.
- USER RIGHTS
Subject to applicable law, users may:
(a) Request access to personal information;
(b) Request correction of inaccurate information;
(c) Request deletion of personal information;
(d) Withdraw consent where applicable;
(e) Seek information regarding processing activities.
Requests may be submitted through the Grievance Officer.
- DATA SECURITY
We implement reasonable technical and organizational measures including:
• Access controls;
• Encryption where appropriate;
• Monitoring systems;
• Secure storage mechanisms;
• Security audits.
However, no electronic system can guarantee absolute security.
- CHILDREN'S PRIVACY
The Platform is not intended for individuals under eighteen (18) years of age.
We do not knowingly collect personal information from minors.
- CROSS-BORDER DATA PROCESSING
Where necessary, information may be processed or stored using infrastructure located outside India, subject to applicable legal requirements and reasonable safeguards.
- THIRD-PARTY SERVICES
The Platform may contain links to third-party websites or services.
We are not responsible for the privacy practices of third parties.
- GRIEVANCE OFFICER
Name: Ms. N Agarwal
Email: contact@cricfanclub.app
Contact Number: 9354707976
- CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy from time to time.
Updated versions shall be posted on the Platform.
- CONTACT DETAILS
UNIVARO TECHNOLOGIES PRIVATE LIMITED
Email: support@cricfanclub.app
Website: https://cricfanclub.app
By using CricFanClub, you acknowledge that you have read and understood this Privacy Policy.